Contact the BAC office on +44 (0) 300 330 1400 and firstname.lastname@example.org
If you would like to contact a specific member of staff please use the email addresses listed below.
Senior Management Team
Dr Janet Bohrer, Chief Executive
Janet joined BAC in October 2019 with a background predominantly in higher education and extensive experience of quality assurance. During her time at BAC she has set out to change the mind-set of BAC stakeholders and bring about a paradigm shift that could emphasise the community dimension of BAC and one that would more strongly recognise individual journeys of diverse providers on the quality agenda and BAC’s role for those journeys. She has a worked to further develop areas of stakeholder engagement and broaden the national and international reach of BAC involvement in the global quality debate through three strategic priorities, and BAC was encouraged to look internally at ‘self’ and our ways of working, externally at ‘others’ and ways of engaging, and globally at Europe and international sectors. Subsequently, these priorities developed into the BAC strategy 2021-2026, which commits BAC to tactically-planned growth, continued appreciation for diversity, societal and ethical responsibility, salient use of data and information, and meaningful investment in the quality community, through contributions which can strengthen the quality debate
Before working at BAC she was Director of Teaching, Quality and Enhancement at London South Bank University (LSBU) and prior to this, she was an Assistant Director in the Standards, Quality and Enhancement team at the Quality Assurance Agency for Higher Education (QAA). She has also worked at the University of North London and at Sheffield Hallam University. She has a combined studies degree (Psychology and Sociology), a master’s degree in Occupational Psychology, a Postgraduate Diploma in Learning and Teaching in Higher Education and a Doctorate in Education (EdD).
Janet is a member of the Board of Governors for the University of Hertfordshire and sits on their Audit and Risk Committee. She takes a particular interest in the degree apprenticeship provision of the University. Click here to email Janet
Diana Morriss, Chief Inspector
Diana joined BAC, as Chief Inspector, in 2016. As Chief Inspector, she is responsible, through BAC’s inspection monitoring processes, for ensuring that the freelance inspectorate conducts inspections in line with the relevant accreditation scheme and BAC’s quality assurance policies, procedures and guidelines. She is also responsible for recruiting, managing, training and supporting BAC’s team of freelance inspectors and for developing and managing BAC’s inspection processes and inspection quality assurance guidelines. Diana’s role also involves ensuring that the accreditation schemes, against which providers are inspected, are fit for purpose and that high quality inspection reports are produced, that are consistent in quality and style.
Diana started her career working in financial services in the City of London, before becoming Divisional Director at the Chartered Insurance Institute (CII), where she had responsibility for developing and implementing the CII’s international strategy, through partnerships with educational and other bodies around the world. Diana’s work included running insurance qualification and training projects in China, Vietnam, Hungary, Russia, India and other countries of Eastern and Central Europe and Asia. Diana also managed the CII’s College of Insurance. After subsequently working in sales and development roles for two commercial training and consultancy providers, where she worked on complex training solutions for companies such as Black and Decker and IHG Hotels and Resorts, Diana became a freelance trainer, teacher and NVQ assessor. In her freelance capacity, she delivered leadership and management training for a wide variety of clients from different sectors, including Barings Bank and HSBC in London, India, Turkey and Luxembourg. She also worked as a freelance quality assurance inspector for BAC and ISI.
Diana has a degree in French and Spanish, an MBA specialising in strategy, marketing, change management, international business, innovation and creative thinking and a Post Graduate Certificate in Education. Click here to email Diana
Lucy Fox, Governance and Business Development Manager
Lucy joined BAC in 2017, having previously worked for the NHS. She started in the Accreditation Team and became Accreditation Manager in 2019 before going on maternity leave at the start of the pandemic. Lucy returned to work as Governance and Business Development Manager, a new position for BAC within the senior management team. As part of this role, Lucy takes responsibility for oversight of the maintenance of the BAC strategy and related actions; oversight and management of the Council and Committees, as well as support to the Chief Executive with responsibilities for general management and day to day running of BAC. Click here to email Lucy
The Accreditation Manager and the Higher Education Manager are also members of the Senior Management Team.
Accreditation and Inspections
Sammy Hayali, Accreditation Manager
Sammy joined BAC as Accreditation Manager in July 2021. Sammy monitors and supports BAC accredited providers, assesses all providers suitability to undergo the process to gain BAC accreditation and works closely with the Accreditation Coordinator and Inspections Coordinator in all accreditation related matters. Sammy’s professional background is in Law, Business and Risk & Insurance, having worked in both private practice and public sector organisations prior to joining BAC. Click here to email Sammy
Clare Baker, Inspections Co-ordinator
Clare is the hub of our daily operations, dealing with enquiries, assisting processing applications, organising inspections, and acting as the first point of contact. This is just a small part of her many and varied duties. Before joining BAC, she was employed for a long time at the British Library, before taking on the varied challenges of working with the Institute of Cancer Research and also a firm of Solicitors. Click here to email Clare
Sameul Haque, Accreditation Co-ordinator
Sameul is a graduate in French and Hispanic Studies, has completed a course in teaching English as a second language to adults, and is currently studying Arabic and Islamic Studies at independent educational institutions. Sameul joined BAC as the Accreditation Assistant in February 2020, fulfilled the responsibilities of the Accreditation Manager in their absence for a month or so in 2021, and has taken on the role of the Accreditation Coordinator since April 2022. He is heavily involved in the accreditation process, from the initial enquiry, all the way through to the notification of accreditation inspection outcomes. Click here to email Sameul
Higher Education, Finance and Support
Hayley Boyes, Higher Education Manager
Hayley has spent much of her professional career working in further and higher education. With experience of accreditation applications and ensuring compliance for educational institutions, Hayley then commenced working for the accreditation bodies themselves. Initially focusing on programme accreditation, Hayley worked for a professional body before joining BAC in 2016 as the Higher Education Manager. In addition to leading on higher education activities, Hayley is also the primary staff member for BAC’s activities with ENQA and EQAR, working with BAC staff on implementing recommendations from those organisations to ensure compliance with the European Standards and Guidelines. Click here to email Hayley
Dinesh Thakur, Finance Officer
Dinesh joined BAC’s finance team 2018 and had previously worked as a Bookkeeper for an Accountancy practice. He joined as a Part time Finance Assistant in May 2018. After the departure of the Finance Manager in 2019 he was given the full-time role as a finance officer. Dinesh overlooks the finance department and is responsible to the CEO with help of the Audit Committee and the external financial consultant. He is responsible for the provision of effective financial service for the charity and its subsidiaries, including maintaining clear and proper records, payment of suppliers and credit control, invoice input to payment and reconciliation, supporting the annual return and more. He is a qualified Bookkeeper, BA (Hons) Graduate and a final level AAT student. Click here to email Dinesh
Lisa Adkins, Office PA
Lisa is BAC’s Office PA, providing PA support to the Senior Management Team and administrative support to the team. Lisa’s role includes coordinating BAC committee meetings and supporting the secretariat for the Council for Validating Universities, providing seminar event organisation and producing minutes of meetings. From 2018 Lisa took on the additional role of Health & Safety Manager, managing and leading the annual health and safety audit. Click here to email Lisa