A client may contact the assigned consultant prior to the assignment to arrange travel, timings and preparations as necessary. Other queries should come through the BACEC.
After the consultancy has taken place, a client may get in touch with the consultant with a couple of quick questions about the assignment, within reason. Any substantial queries which will require time and effort from the consultant, will be considered additional consultancy and may be subject to additional fees.
If the client would like to enlist the consultant again, the request must come through BACEC and not by contacting the consultant directly. Any attempt to engage the consultant directly, once an agreement with BACEC has been entered into, will result in legal action.